Independent Restaurant Furniture Co. Warranty Information
Independent Restaurant Furniture Co. (IRF) stands behind the quality and craftsmanship of our furniture. This document outlines the terms and conditions of the limited warranty provided with the purchase of our products.
General Warranty Coverage
IRF warrants its furniture to be free from defects in material and workmanship under normal use and service, as described below. This warranty is provided only to the original purchaser from IRF or an authorized dealer.
Warranty Duration
The duration of the limited warranty varies by product category. All warranty periods begin from the date of delivery.
|
Product Category |
Warranty Duration |
|---|---|
|
Metal Barstool and Chair frames |
1 Year |
|
Table Bases |
1 Year |
|
Wood Table Tops |
1 Year |
|
Custom and Upholstered Items |
1 Year |
|
Vinyl Buckets |
3 Years on structure 1 year on vinyl |
|
Outdoor Furniture |
1 Year |
|
Wood Booths |
5 Years on structure 1 year on vinyl |
Limitations and Exclusions
This limited warranty does not cover:
- Normal Wear and Tear: Including but not limited to fading, pilling, stretching of fabrics and vinyl, or minor scratches.
- Misuse or Abuse: Damage resulting from accidents, improper maintenance, alterations, repairs, or modifications not authorized by IRF.
- Environmental Factors: Damage caused by exposure to extreme temperature, humidity, direct sunlight, or improper storage.
- Outdoor Furniture: Damage due to severe weather conditions or failure to store during non-season use.
- Natural Variations: Natural characteristics of wood, such as grain patterns, color variations, and seasonal checking, are not considered defects.
Making a Warranty Claim
To make a claim under this warranty, the original purchaser must notify IRF in writing within the applicable warranty period.
- Contact: Please contact our Customer Service department at via email.
- Required Information: You will need to provide the original proof of purchase (invoice or receipt), a detailed description of the defect, and photographic evidence.
- Next Steps: IRF will review the claim and, upon confirmation of a covered defect, will, at its discretion, repair or replace the defective part or furniture item.
For all warranty correspondence, please reference the original invoice number and date of purchase. For your records, please keep a copy of this warranty information along with your original purchase documents, such as the invoice linked here: Sales@irf-co.com
Important Contact Information
For questions regarding this warranty or to start a claim, please use the following contact information:
|
Department |
Contact Person |
Phone Number |
|---|---|---|
|
Customer Service |
(724) 209-4113 |
|
|
Customer Service |
(724) 209-4113 |
We recommend reviewing the full terms and conditions of sale before finalizing your purchase. These terms are available on our website or by requesting them directly. The document detailing the full terms and conditions is available here: Terms and Conditions